Set Up Tank Monitoring

LumeLevel monitoring overview
For illustration purposes only

Use this guide to set up monitoring in the correct order.

  1. Create the virtual version of the Monitoring Device on this site .
  2. Note the Virtual Device Serial and Link Code values.
  3. Use the link code of the Virtual Device to link the physical Pebble Unit.
  4. Create the Main Tank and link the Virtual Device to the Tank.
  5. Create and link a Reserve Tank if the site uses one..
  6. Install the hardware at the site and power the unit.

Simple meanings: The Monitoring Device is the record of the device on this site. The Pebble Unit is the physical hardware in the field.

Important: Create the Monitoring Device first, then link the tank, then use the link code when configuring the Pebble Unit.

Log in to create a Monitoring Device

Once you are logged in, the left-hand menu is where you create devices, link tanks, see status, and manage Pebble hardware.

Recommended Setup Order

Use this order for the current installer workflow. The Monitoring Device should be created first, then the tank setup should be completed from the device workflow.

1. Create or open the Monitoring Device

The Monitoring Device is the portal record for the physical Pebble Unit. Create this first so the system can generate the Device Serial and Link Code.

  • Choose the Complex and Building.
  • Select the physical device/site timezone.
  • Save the device to generate the Device Serial and Link Code.

Timezone note: Reading times, tank-top events, and device time-sync behavior use the physical site timezone selected on the Monitoring Device.

2. Link or create the Main Tank from the Device page

The preferred workflow is device-first: open the Monitoring Device, then link an existing Main Tank or create a new Main Tank for that device.

  • Sensor A / reading 1 is the Main Tank.
  • Device linking should be managed from the Device page.
  • Avoid changing device assignment manually from the tank update form.

3. Choose the Main Tank Sensor Type

The tank sensor type tells the portal how to interpret the reading.

  • Ultrasonic distance sensor: mounted above the water and measures distance down to the water. Height of Sensor can be different from High Water Overflow.
  • Submersible level sensor: installed in the water and reads level/depth. Height of Sensor is automatically treated as equal to High Water Overflow.

4. Manual Level Input is Main Tank only

Manual Level Input is for trial/no-sensor use. It lets a customer manually enter fluid level values before installing a physical sensor.

  • Manual Level Input cannot be used with a Reserve Tank.
  • If Manual Level Input is enabled, Reserve Tank is turned off.
  • If Reserve Tank is enabled, Manual Level Input is turned off.

5. Add Reserve Tank only after Main Tank setup

Reserve Tanks are added after the Main Tank exists and the Main Tank is marked as having a reserve.

  • Sensor B / reading 2 is the Reserve Tank.
  • The Main Tank must have “This tank has a reserve” enabled first.
  • Reserve Tank also has its own Sensor Type: ultrasonic or submersible.

6. Add Tank Objects only when needed

Use Tank Objects / Additional Measurements only for internal shapes, connected spaces, side spaces, blocks, wedges, or objects that change usable capacity.

  • Enable “Has additional tank measurements” on the Main Tank before adding Main Tank Objects.
  • Enable “Has additional tank measurements” on the Reserve Tank before adding Reserve Tank Objects.
  • Use ADD for connected space that holds fluid. Use SUBTRACT for objects or shapes that reduce usable capacity.
Access note: Property managers have full owner-style access to tanks they create. For tanks shared with them by an account owner, access is limited/view-only unless the owner grants additional permissions.

Where to go to do what

Quick navigation guide to match your left-hand menu:

Create and manage Monitoring Devices
    • Create the logical Monitoring Device first.
    • Set the Complex, Building, and physical site timezone.
    • View the Device Serial and Link Code after save.
    • From the Device page, link or create the Main Tank for this device.
    Log in to manage devices
    Manage Tank Data → Monitor Devices
See tank levels and history
  • Live tank levels with percent full and quantity remaining.
  • Switch between Data View and Graphic View.
  • Review trends, usage, refills, and unusual behavior.
Log in to view status
Tank Status
Invite suppliers and property managers
  • Use shared access for suppliers, property managers, and other viewers.
  • Use the key icon from Tank Status to grant limited access to selected tanks.
  • Property managers have full access to tanks they create.
  • For tanks shared with them by an owner, property managers have limited/view-only access unless more permissions are granted.
Log in to share access
Tank Status → Key Icon

Portal Setup and Device Terms

Portal setup concept
Fig 1: Lumelevel Tank Glossary
Portal
Fig 2: Monitored tank illustration

Monitoring Device: The device record. This is where monitoring starts.

Device Serial: Is the site-generated identifier for the Monitoring Device.

Link Code: The short code used to connect the Pebble Unit to the Monitoring Device.

Pebble Unit: The physical hardware installed on site.

Before the installer goes on site:

  • The Monitoring Device has been created.
  • The Device Serial value is visible.
  • The link Code is visible.
  • The Main Tank is already linked or ready to be linked.

When you are ready, continue to the Pebble Unit install guide to link the hardware, complete Connection Setup, and complete Sensor Setup.

Step 1: Create the Monitoring Device

Create the Monitoring Device first. Set the site timezone, save the device, then use the generated Device Serial and Link Code to link the physical Pebble Unit.

Log in to create a device

Step 2: Install and Link the Pebble Unit

After the portal is ready, continue to the Pebble Unit guide to Link the hardware and complete setup on site.

Open Pebble Install Guide

Main and Reserve Tanks

Square rectangle tank
Square
Vertical cylinder tank
Vertical
Horizontal cylinder tank
Horizontal
Portal setup concept
Fig 1: Lumelevel Tank Glossary
Portal
Fig 2: Monitored tank illustration

Start by setting up the Main Tank. Choose the correct tank shape and enter the inside measurements.

  • Square / Rectangle
  • Vertical Cylinder
  • Horizontal Cylinder

Record the overflow height. If there is no overflow, use the full tank height. For ultrasonic sensors, mount the sensor above the overflow and record the sensor height. For submersible sensors, choose Submersible level sensor and use the overflow/full height as the sensor reference.

Main and reserve rule: The Main Tank is always the primary tank. If the site uses a reserve tank, add it after the Main Tank is in place.

Main Tank and Reserve Tank. Use Sensor A and Sensor B only where needed for setup detail.

Tank Sensor Type: Choose Ultrasonic when the sensor is mounted above the water and measures distance down. Choose Submersible when the sensor is installed in the water and measures level/depth. For submersible tanks, Sensor Height is automatically treated as equal to High Water Overflow.
Manual Level Input: Manual Level Input is for Main Tank trial/no-sensor use only. It cannot be used with a Reserve Tank.

Create or Link a Main Tank

Preferred workflow: open the Monitoring Device first, then link or create the Main Tank from the Device page. Choose the Main Tank Sensor Type during tank setup.

Log in to add a Main Tank

Add a Reserve Tank if needed

Add a Reserve Tank only after the Main Tank exists and “This tank has a reserve” is enabled on the Main Tank. Sensor B / reading 2 is the Reserve Tank.

Log in to add a Reserve Tank

Tank Objects

Supplement tank object
Fig 1
Square object
Fig 2
Vertical wedge object
Fig 3
Horizontal wedge object
Fig 4

Some tanks have extra bays or solid structures that change capacity. Model these as Tank Objects.

  • Add – External spaces that hold extra water, such as side bays or sumps.
  • Subtract – Solid structures that reduce capacity, such as ramps, blocks, and equipment.

Before you add objects: Edit the parent tank and enable Has additional tank measurements. Then add the object under the correct tank.

Use Main Tank Object for the Main Tank and Reserve Tank Object for the Reserve Tank.

Before adding objects: Enable “Has additional tank measurements” on the correct tank first. Main Tank Objects affect Tank A / Sensor A. Reserve Tank Objects affect Tank B / Sensor B.

Add a Main Tank Object

Use this for Main Tank capacity adjustments. First enable “Has additional tank measurements” on the Main Tank, save, then add Main Tank Objects.

Log in

Add a Reserve Tank Object

Use this for Reserve Tank capacity adjustments. First enable “Has additional tank measurements” on the Reserve Tank, save, then add Reserve Tank Objects.

Log in